FAQ's
Our FAQ's section answers most questions about how selling with Handpicked works.
For autumn, we’re looking for those brilliant pieces that make getting dressed as the weather changes feel easy.
Think relaxed trousers and jeans in wide leg, column, barrel and flared shapes, along with denim and corduroy.
We’re looking for great knitwear in wool, cashmere and natural fibres, particularly relaxed, boxy and slightly oversized fits. Shirts, blouses and tops with longer sleeves, interesting collars, texture and detail are also high on our list.
For jackets, we love boxy and oversized shapes, funnel necks, trenches and lighter layers that are easy to layer as the weather changes.
Flat everyday footwear is always popular, including loafers, boots, trainers and styles from brands such as Birkenstock, HOFF and Merry People.
Bags are always high on our wish list. We’re particularly looking for current styles from Mulberry, Coach, Anya Hindmarch, Aspinal of London, Strathberry, APC, Marni, Ganni and Vivienne Westwood. We also love fun, current bags from brands such as Damson Madder, Oliver Bonas and ROKA.
As always, condition is really important. Items should be freshly washed, free from marks, bobbling or noticeable wear and ready for their next owner to enjoy.
At Handpicked, we look for great quality, everyday clothes that feel current, wearable and exciting to find preloved.
We love well made pieces, great fabrics and brands our customers know and trust, with a particular soft spot for natural fibres such as cotton, wool, cashmere, linen and silk.
Some of our most loved brands include COS, ME+EM, Mint Velvet, Whistles, Sézane, Toast, Free People, Ganni, Hush, Boden, Nobody’s Child and Damson Madder, alongside plenty of other great brands.
For bags, we look for great quality brands and current styles, including Mulberry, Coach, Anya Hindmarch, Aspinal and Strathberry.
We don’t generally take fast fashion, supermarket clothing, basic high street pieces, formal or occasionwear, officewear, heels or items showing noticeable wear.
Above all, we’re looking for pieces our customers will be excited to discover on the rails at Handpicked.
Above all, we’re looking for pieces our customers will be excited to discover on the rails at Handpicked.
If you’re no longer reaching for something because it feels outdated, chances are it won’t be right for Handpicked either.
Getting started is easy. Simply complete our seller form and tell us a little about you and the items you’d like to sell.
We’ll ask about the brands you shop, your usual size and the type of pieces you’re looking to sell, along with a few photos so we can get a feel for your wardrobe.
Our team will take a look and, if we think your items are a good fit for Handpicked and our customers, we’ll send you everything you need to get started and book your first seller appointment.
All items are brought into store by appointment, so please wait to hear from us before booking or bringing anything in.
Seller appointments take around 10 to 15 minutes.
When you arrive, a member of our team will come down to meet you, take a look through what you’ve brought and advise on the items we can take for sale.
We don’t provide an itemised list of the pieces accepted. If you would like a record, you’re very welcome to bring your own list and we’ll mark off the items we take.
Everything we accept is individually barcoded, allowing us to track your items through the full selling process.
Your items are then processed, photographed and priced in the order they arrive with us. Please allow around 7 to 10 days for them to go out for sale.
All items are priced by the Handpicked team. We consider the brand, original retail price, fabric, condition, style, season and current resale value, alongside what we know sells well with our customers.
We price items as they are processed and prepared for sale, so prices aren’t confirmed during your seller appointment or sent out for approval before an item goes on sale.
If you have a particular price in mind for an item, you’re very welcome to mention this at your appointment.
For an idea of our pricing, we recommend having a browse in store or online. We always aim to set a fair price for both buyer and seller.
We keep items for the season we feel they are best suited to, rather than working to a fixed selling period.
This gives your pieces the best opportunity to sell at the right time of year. We regularly review our stock and may return an item earlier if it has had little interest or we feel it is no longer right for the shop.
When your unsold items are ready to come home, we’ll email you to let you know and you’ll have 14 days to arrange collection.
Any items not collected within this time will be donated.
Our standard seller return is 50% of the selling price.
Items in particularly high demand or with an expected resale value of over £500 may receive a higher seller return. We’ll discuss this with you at your appointment where applicable.
Seller payments are made once a month, on the 15th, for eligible items sold during the previous calendar month.
Online sales are held for 30 days after delivery to allow for our returns period, so these may fall into a later payment.
Depending on the payment option you have chosen, you can receive your money by bank transfer, cash or store credit.
You’ll receive an email when your payment has been processed.
We regularly review items throughout the season and, when we feel your pieces have had their best opportunity to sell, we’ll get them ready to come home.
You’ll receive an email from us when you have unsold items ready to collect. You’ll then have 14 days to book a collection appointment and pick them up.
If you’d prefer not to collect your unsold items, you can choose for us to donate them on your behalf.
Items that haven’t been collected within 14 days of our email will also be donated, so please make sure your contact details are up to date and keep an eye on your inbox.
We know it can feel a shame to have a beautiful dress or pair of heels sitting unworn in your wardrobe, but formal and occasion wear simply doesn’t sell well for us.
Our customers come to Handpicked mainly for great everyday pieces they can wear again and again, so this is where we concentrate our rail space.
For this reason, we don’t generally take occasion dresses, formalwear, traditional office wear or heels, regardless of the original price or brand.
There are always exceptions for something really special, current or particularly sought after, so if you’re unsure, feel free to include it in the photos you send us when applying to sell.
SELLING WITH HANDPICKED
New to selling with us?
1.
Complete the form below with a few details about the items you’re looking to sell, including brands, style, size and season. Please include photos where possible.
2.
We’ll review your items and get back to you soon. If we think they’re a good fit for Handpicked, we’ll send you the next steps for booking an appointment or arranging postage.
Already sell with Handpicked?
You’re always welcome to sell with us again. Please use the form below to tell us a little about what you’d like to bring in next. We’ll get back to you with the booking details.
Please wait to hear from us before bringing items into the shop. All seller drop offs must be booked by appointment.
PAYOUT
We pay by cash, bank transfer or store credit on the 15th of each month for items sold in the previous calendar month.
UNSOLD ITEMS
Unsold items can be returned to you or donated, depending on your preference.