We try to keep things as easy and relaxed as possible. If you have items you'd like to sell, just bring them in any day we're open — no need to book ahead. We'll have a quick look and let you know what we can take. Here's how it works:

1. Select Your Items

Take a moment to choose items that are clean, in excellent condition, and feel right for the current season. We look for great quality, lovely fabrics, and styles that feel current.

For example: we’ll usually only accept spring/summer pieces during the warmer months, and autumn/winter items when it’s cooler.

2. Pack Them Neatly

Fold your freshly washed items into any easy-to-carry bag — a tote, an IKEA bag, or something similar.

We kindly ask that you avoid hangers, suitcases, or garment bags as they take up a lot of space and make things trickier for our small team.

3. Drop In When It Suits You

Come by on any day we’re open and drop your items off. We’ll usually just need a few minutes to look through them — a perfect time for you to have a little browse in the shop.

4. A Quick Review

We’ll let you know if there are any pieces we’re unable to take. Anything accepted will be booked onto your sellers account, and go into prep and pricing.

5. Getting Ready for the Shop Floor

We do our best to get your items ready and out on the rails within 1-2 weeks. During especially busy times, it might take a little longer — we’ll keep you posted.

6. On Sale for 8–10 Weeks

Your items will be beautifully displayed in our shop for around 8 weeks. We may keep items for longer if they are getting lots of attention but just need a little longer to find a new home.

7. Our Fees

We take a 50% commission on items that sell. This fee helps cover the costs of running the shop, from our lovely team and welcoming space, to marketing, and the time we spend carefully preparing, pricing, and displaying each piece.

For luxury items with a higher resale value (typically over £500), we offer a reduced commission rate. We're happy to chat this through with you at drop-off so we can agree on the best approach together.

Our goal is always to price your items thoughtfully and fairly, giving them the best possible chance of finding a new home, and ensuring the process feels easy, transparent, and worthwhile for you.

8. Payout Day

Once something sells, the amount will be added to your seller account. We make payments on the 15th of each month for everything sold in the previous calendar month (e.g. items sold in April are paid on 15th May).

You can choose to receive your payout by BACs, cash, or gift vouchers — whichever suits you best. You also have the option to donate your earnings to a nominated charity, if you'd prefer.

If you'd like to use your balance as store credit, you can do that straight away — just let a member of the team know.

To check your balance at any time, simply ask us in-store and we’ll be happy to help.

9. Unsold Items

If something doesn’t find a new home, we’ll email you to arrange collection or offer the option to donate.

A Few Gentle Reminders

✨ We take items seasonally

✨ We look for pieces in excellent condition

✨ We don’t accept fast fashion, formalwear, or anything outdated

✨ We love thoughtful brands and timeless style

✨ Unsold items must be collected within 2 weeks of our email reminder (or they may be donated)

Before You Visit

We kindly ask you to take a moment to read these:

📌 Our Terms & Conditions

📌 FAQ

📌 What We're Currently Accepting

If you have any questions at all, just drop us a message on WhatsApp or Email. We’re always happy to help.